Privacy Policy

Last Updated: October 31, 2025

Introduction

Welcome to Growth Hub Australia (we, us, our). We take your privacy seriously and make sure that your personal information is not disclosed or misused and in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our Privacy Policy is a description of the ways we gather, process, release, and preserve your data when you visit our site growth.au, join our community, sign-up to webinars, or make use of our services.

Using our services or site, you accept the practices mentioned in this Privacy Policy.

Information We Collect

We gather data in order to offer you improved services, improve your experience, and introduce you to the community of startups in Australia.

a. Personal Information

When you deal with Growth Hub Australia, we may receive such personal information as:

  • Full name
  • Email address
  • Phone number (optional)
  • Business or startup name
  • Job title and industry
  • Invoice or payment instructions (where necessary)
  • Webinar, newsletter or event preferences

b. Non-Personal Information

We also store information that is not personally identifying, including:

  • Browser type and version
  • Operating system and type of device
  • Visits and duration of stay on our site
  • Citing websites or search query
  • Miscellaneous (general geographic location, city, state, country)

How We Collect Information

The information is collected in various ways and some of them include:

  • At the time of registering an account or membership
  • Upon registering a webinar, newsletter or event
  • Upon making a call to us through forms or email
  • When you are involved in community talks or mentorship programs
  • By default when you visit our web site by cookies and analytics tools

Some of the reliable third-party applications we have are Google Analytics, Stripe (a payment provider) and Mailchimp (an email service provider), each with privacy policies of their own, which might gather relatively small pieces of information.

How We Use Your Information

The information which we collect is used to:

  • Create and customise your experience in Growth Hub Australia
  • Registration of processes, membership and payment
  • Share updates, announcements and events
  • Enhance our platform, resources, and community attributes
  • Provide specific content e.g. webinars, and newsletters and news about startups
  • Make sure it is in accordance with relevant Australian laws and regulations

Should you consent to the newsletters or updates, you are free to do so anytime by clicking on the unsubscribe pages of our emails.

Your Information Disclosure

We neither sell, rent, nor trade your personal information. We may, however, include information with:

  • Service providers that assist us with running the platform (e.g. hosting, analytics, payment processing)
  • The event partners or mentors, at your sole request during the registration to certain sessions
  • Law enforcers, in case it is stipulated by the law or needed to defend our rights and the community security

Any third party partners must adhere to the Australian privacy laws and have suitable data security measures.

Data Storage and Security

We make reasonable measures to ensure that your personal data is not lost, misused or accessed by unauthorized persons. Our systems use:

  • Australian and international data centres that are secure servers
  • Data transmission has been encrypted with HTML Secure Socket Layer (SSL)
  • Access control and frequent security audits

Although we undertake to employ industry-standard measures, there is no way of relaying data on the internet that is 100 percent secure. You access our website at your own risk.

Cookies and Tracking Technologies

Growth Hub Australia depends on cookies to balance your browsing experience. Cookies help us:

  • Keep in mind your preferences of logging in
  • Examine the patterns of traffic and user interaction
  • Provide more content that is relevant

Cookies can be removed or controlled by your browser. The inactivation of cookies can interfere with the work of some of our site.

Third-Party Links

We can have links with external websites on our site, e.g. partner organisations, government initiatives, or webinar presenters. The privacy of these third-party sites is the responsibility of those sites, rather than ours.

Before giving any personal information, we urge you to access their privacy policies.

Getting to Your Information and Making Amendments

You have the right to:

  • Get access to our personal information
  • Ask to make corrections to incorrect, incomplete, or outdated information
  • Revoke some data uses (e.g. marketing)

In order to request, please get in touch with us at privacy@growth.au.

Before information is released, we may need to have a demonstration of identity.

International Data Transfers

Part of our service providers or data storage systems might be in other countries other than Australia. In these situations, we will use secure transfer of your information and make sure that all providers follow the Australian Privacy Principles or any other similar standards.

Revision of This Privacy Policy

We can revise this Privacy Policy periodically to comply with the law, emerging technologies, or changes to the platform. The date of last updates on the top of this page will show the date on which changes were made. You may visit this page on a regular basis.

Contact Us

In case you have questions, concerns, or complaints regarding our privacy practices, you may contact:

Address:

Growth Hub Australia
Sydney, NSW, Australia

Privacy is our concern and we will seek to address all inquiries in a timely and transparent manner.